Have a question? Would you like to use some of the tech equipment? Contact the tech department directly at [email protected].
In order to ensure your media will work properly we request delivery a few days in advance so we can set it up and test it with our system. Please contact [email protected] to arrange delivery of your media. For the best compatability we recommend the following formats as well as keeping your original copies as backup.
Videos are best in a mp4 format. Other formats that usually work are mkv, mpg, mpeg. Types of formats that are especially unreliable include mov, avi, and wmv. Streaming can be unreliable so we do not recommend it. Unfortunately at this time we are unable to handle 4k video streams; please keep resolutions down to 720p.
MP3 is our preferred format as other formats can give issues. Audio cd's also work. We request that all files come on a single flash drive or disk. Streaming can be unreliable so we do not recommend it.
Plain jpg or jpeg images are best. If you want music with the slideshow or automatic progression then we recommend turning the slideshow into a video file (see above). Powerpoint, Keynote, or equivalent slideshows rarely look identical on different computers or in different software versions and so are not reliable formats. If you are using one of these programs please export in .jpg format with some identifying name followed by 01, 02, .. etc. (using the topic, date, or speakers name are some ideas eg: "mexicotrip 01.jpg")